Testimonials
"We had a fantastic holiday – you couldn’t fail to with that snow! The apartment was also exceptional and so we had a very comfortable stay... we’ve been using Erna Low for quite a few years now and we’re happy customers!!"
"...carried out with courtesy and efficiency. I shall hopefully be coming along to other Erna Low holidays in the future. Again, my thanks to your excellent team."
"We would all like to commend your representative there - Tim Wilson - who struck just the right balance between being helpful ( ski lessons for advanced skiers etc) and being available, without being intrusive. He was a credit to Erna Low who we have been using for more years than we all care to remember! Thank You!"
"I will continue to recommend Erna Low for their service, care and professionalism."
"Well back from our first ever Erna Low holiday and what a trip it was. The accommodation was fantastic, spacious and comfortable something very rarely found in a French ski resort. I would like to thank all of your staff and your company as it was the most wonderful holiday. Our friends who ski 5 times a year said it was the best week they had ever had!"
"We've just returned from a fantastic trip to Meribel which we booked through you. Thank you for the efficiency and organisation, it was a pleasure dealing with you. We found the overall standard of the holiday to be high, and we would use Erna Low again for booking future holidays, and recommend them to our friends and family."
"I would just like say how helpful and conscientious your staff have been. If our holiday is as good as the help and support we have had from your head office we are going to be in for a week to remember. Nothing has ever been too much trouble for any of your staff and the lengths that they have gone to help me find suitable childcare for my 18 month old daughter has been no mean feat and beyond the call of duty!"
"We all had a wonderful holiday. There was lots of snow and the skiing conditions were perfect. We fell in love with Les Houches and Chamonix and above all we had the most idyllic accommodation at Les Hauts des Chavants. We would all love to go back there again one day! I would like to thank you for all the arrangements and the help you gave us - we shall most certainly recommend Erna Low to all our friends and acquaintances."
"We've been going on holiday with you for the last ten years, in both summer and winter, and have always been impressed by the service you give - the apartments, the helpful staff, and good value for money are an unbeatable combination. If anyone ever asks me about the best way to go skiing with a family, I always give them your number.
Keep up the good work!"
"Thank you once again for organising our fourth fantastic skiing trip. I really need to let you know just how right you guys have got it. To your booking lines, we always have found the most accommodating people who amend and add all sorts of things to build up a great tailor made package. To your costing department, we always fine great value for equipment hire, ski lessons and lift passes. Prices that are easily comparable to what you would pay at the resort and it is so much easier to have it sorted this end. To your resort reps, excellent job, there to give you the basics you need and with no extra interference. Especially this year as Simon hand delivered one of his bottles of milk as we missed the shops."
"I can say that I have used Ernalow several times in the past, and have always found you to be straightforward and down to earth. I always reach for your catalogue if looking for an apartment."
"Al was incredibly helpful and made the booking process easy. We really appreciated the upgrade to Flexi-plus on Eurotunnel. Although we have been to the Alps many times and have driven ourselves we really found your "Information for Holiday Makers" booklet very helpful & also appreciated the map of France that was included. We will definitely use Erna Low again."
"I wanted to email you to let you know that all your patience with me while trying to organise our holiday paid off (for us anyway!) and we had a wonderful time. The apartment was great and the resort perfectly adequate for us. The snow was as good as we had hoped for and we all have 4 intact limbs! Thank you so much and we will hopefully not leave it so late to get in touch next year!"
"Just a quick thank you for organising the recent trip to Ferme du Lays, Les Carroz - everything was first class. Hopefully I will be in touch to book something for Dec 2007/New Year time shortly."
"Erna Low staff are always very helpful and very knowledgeable."
"Impossible to fault the holiday or your service - Many thanks."
"We have always found Erna Low to be excellent, the quality of service, local knowledge and friendliness of the Reps both at the resort and in the office in the UK is unsurpassed."
"Excellent accommodation and service. We were very impressed by your company.
I can’t think of anything negative to say it was all good news well done and thanks for a great holiday."
"Amazing holiday - thank you so much!!!"
"Love the short breaks option on the website - fabulous value for money and easy to arrange. See you next year…"
"Good price and excellent service. Keep up the good work."
"Erna Low did us proud, eight families on the same floor in very nice accommodation, in a first class location in a top resort , we could not of asked for any more. Also forever impressed with the service (treated like a VIP all the way). Keep up the excellent work and hope to see you soon"
"Thanks a million for all your help, and a big thank you to Becky for all her kind help in getting everything booked and sorted out."
"Many thanks for the service and be assured you will continue to be my number one choice in relation ski holidays."
"What we appreciated most was the honesty and clarity of Erna Low's information - particularly in respect of the accommodation details."
"Just returned from a great holiday in Tignes. Your organisation was very good, as per usual."
"We've been going on holiday with you for the last ten years, in both summer and winter, and have always been impressed by the service you give - the apartments, the helpful staff, and good value for money are an unbeatable combination. If anyone ever asks me about the best way to go skiing with a family, I always give them your number."
"All in all there really wasn't anything to complain about - everyone thought the flexi-plus ticket on Eurotunnel was amazing - I'm afraid I can't think of even a little gripe - except possibly the weather since we've got back is so depressing!!! - can you please remedy that?"
"That's brilliant. Fantastic service too. Have already recommended you once on www.snowheads.com but shall do so again without hesitation."
"Thank you again for sorting this out - once again the team at Erna Low surpass expectations. I will continue to sing your praises to family and friends who ski."
"We have just returned from a great holiday organised by you to Flaine - thank you very much. We thought it was ideal for our needs and excellent value and would like to consider booking again for over Christmas again this year."
"Erna low was recommended to us by a friend and I know why... undisputably the most efficient, professional and well informed agents we have ever used.. and we have tried many! We will be back next year with confidence that they will once again find us the perfect holiday ... thank you"
"Thanks very much for sorting out the changes so quickly and also for the work you did the other day. The info. re. lift passes etc, is welcome, it could save us a lot of hassle (and money!).
I shall definately recommend Erna Low to my friends, good pices and service to match!
I should also like to mention that Al was absolutely brilliant with the original booking; he was friendly and helpful, proactive in sorting things out, always returned calls when he said and responded to my queries quickly.
Pats on the back all round!"
"Just returned from our Keystone holiday you booked for my daughter and I. Had a fantastic time thanks very much for arranging everything. The accommodation was spot-on and really impressed with the whole holiday. The cat ride and subsequent off piste boarding was a good recommendation."
"I'd like to thank you and your company on behalf of my family for taking over, processing and delivering our holiday booking following the collapse of Leisure Direction.
This was our first ski holiday and your professionalism, confidence and can do attitude eased our anxieties, we are really impressed by the individual and prompt service.
You are a credit to your company and industry."
"The booking was easy, the travel arrangements fantastic, the resort was great, the apartment was good, the weather was brilliant, the snow was white and crisp and even, the ski hire was a doddle, the ski school were excellent, the ski passes sorted."
"Thank you and Al Morris very much for organising our skiing holiday - we all had a wonderful time. The location and apartment were perfect and the flexiplus crossing a welcome bonus."
"Erna Low certainly lived up to their reputation all the arrangements were perfect and the Flexi Plus on the Eurotunnel was an eye opener I will use that every time in future. The rep in resort was very good, not too intrusive but making sure we were all set up and had everything we needed"
"We had a great holiday. Our rep Tim was excellent, sorting out lift passes very efficiently and bringing them back to the apartment for us. It made our arrival stress free."
