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Coronavirus Travel Update

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Published by Richard on Wed, 18/03/2020 - 10:16

We would like to thank all our clients for their patience and understanding whilst we settled into life in lockdown and working from home. We are watching the developments of the COVID-19 pandemic around the world and hoping that there will be some positive news for the U.K. soon.

We have spoken to all our clients who were affected by the curtailment and cancellation of their trips in March and April and we would like to thank you for taking the time to talk to us. Many of you are happy to defer your booking to W20.21 so thank you for your support. We fully understand that this may not be the preferred option for some so please call us if you have any questions. We believe that it is important to discuss the situation with all our clients on an individual basis and we are striving to find the best solution for all those affected.

For those of you who are making insurance claims, we are here to help so let us know if there is any additional information that your insurance company might need.

With best wishes from all of us at Erna Low.

 

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