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The Original Ski Holiday Since 1932

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Work for Erna Low

Work for Erna Low

Working for Erna Low

Erna Low is a great place to work - the company is one of the most established UK ski holiday tour operators with over 80 years' experience and has a fascinating history. Our founder and namesake was responsible for many ground-breaking innovations that helped shape the ski holiday as it is today. Our office, which sits in a lovely mews in South Kensington, is a celebration of our history and is full of ski memorabilia and vintage posters, with a fabulous ski mural on the outside of the building.

The Erna Low team is a friendly and sociable group of passionate skiers and snowboarders, who get immense satisfaction from providing an exceptional holiday experience for our clients. Head to our Meet The Team section to learn more about the team and what we do, or visit our History section to read a little more about the events and achievements that made our company what it is.
 
We offer competitive salaries and a benefits package including the following:

  • Workplace pension
  • Cycle to work scheme
  • Travel season ticket and gym membership loans
  • Childcare vouchers
  • Travel discounts
  • Travel insurance
  • Educational trips
  • Team social events

You can also hear it straight from the horse's mouth in this blog post, where our CEO, Joanna discusses why she thinks Erna Low is a great place to work - Read blog post »

Current Vacancies

Administration Assistant

Location - South Kensington, London

Competitive salary and benefits package

We are looking for an enthusiastic, adaptable person to join our busy administration team starting immediately. You will need to have a good eye for detail, be able to prioritise your own work load and enjoy multi-tasking. Fluency in English is essential and French would also be an advantage. An interest in skiing/snowboarding would also help but is not essential.

The Role

  • Actively selling to current and prospective clients
  • Load and manage prices on Central Reservation System
  • Manage and communicate special offers
  • Liaise with suppliers to develop relationships and manage the operational demands of the products
  • Responsible for copywriting product descriptions and sales material
  • Running of the ticketing department
  • Assist with the contracting of all accommodation and ski extras
  • Being the face/voice of Erna Low on the telephone and email providing and researching information to ensure that accurate information given out
  • Checking availability of accommodation, stopping, opening and amending the sales to ensure accommodation is correctly available to be booked online and by the sales team
  • Calculating the sales prices for holiday extras such as ski passes, ski school and travel

Skills and attributes

  • Experience working in an administration role within the travel industry
  • Keen eye for detail
  • Ability to multi-task
  • Great customer-service skills
  • Good communicator – both written and verbal
  • Interest in skiing/snowboard
  • Ability to use initiative and work independently
  • A team player
  • Working knowledge of French would be preferred but not essential

Working as part of our small and friendly team of skiers and snowboarders based in our South Kensington offices.

Please send CV and covering letter to jane.bolton@ernalow.co.uk.