Book with Confidence
Erna Low Travel is a trading name of NUCO Travel. While it’s the last thing you want on your mind when booking a trip, you can rest assured that your holiday is completely safe with Erna Low and NUCO. We know that it’s essential when booking a holiday that every aspect of it is financially protected. When you book with Erna Low you can have complete peace of mind that you’re guaranteed full financial protection.
This protection is provided through the Travel Trust Association, NUCO is member number Q0068. The Trust Fund protects you in the unlikely event of our insolvency and also in the event of supplier failure, meaning every element of your holiday is protected. In order to be a member of the Travel Trust we must adhere to a strict members code of conduct with the interests and protection of the customer being key.
In the trust system, all monies paid by passengers are held securely in escrow by the Travel Trust until each person has returned back home from their holiday. Only when you’re home safe and sound are passenger funds released to NUCO, guaranteeing that 100% of your passengers’ money is fully secured and protected until they have received and enjoyed their holiday. For more information please refer directly to the Travel Trust website: www.traveltrust.co.uk.
In addition, NUCO fully understands and complies with all those directions set out by the governing body the Federation of Tour Operators (www.fto.co.uk).
ATOL MEMBERSHIP NUMBER: T7470
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.
If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.
Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.