EUROTUNNEL LE SHUTTLE
The Easy way across the Channel
Eurotunnel Le Shuttle takes you from Folkestone to Calais 24hrs a day, 365 days a year. With up to 4 crossings an hour and a journey time of just 35 minutes, it's the fastest and most convenient route across the channel.
If that's not enough, our FREE upgrade to Eurotunnel's FlexiPlus service* offers the ultimate in flexibility, for complete peace of mind. Take advantage of fully flexible travel, a dedicated check-in lane and priority loading, plus you can enjoy access to the FlexiPlus Club Lounge** with complimentary packed lunch, hot drinks and magazines.
How does it work?
Arrive and check-in
The Folkestone terminal is conveniently located just off junction 11a of the M20, less than 2 hrs from central London. For the Calais terminal, exit at junction 42 of the A16 and follow the signs for "Tunnel sous la Manche".
Collect your departure hanger
Eurotunnel now uses numberplate recognition technology to make check in even smoother; however, you may still need your 8 digit booking reference number, so don't forget to take a copy of your confirmation document.
Visit the departure terminal
Take a short break, stock up on essentials from the shop or grab a bite to eat (FlexiPlus ticket holders also have access to the Club Lounge prior to boarding).
View Folkestone Terminal Plan»
View Calais Terminal Plan»
Have your passport ready
Drive straight through to British and French Passport Control (please note that the Eurotunnel Terminal is after Passport Control in Calais).
Board the Eurotunnel
Boarding will commence around 25 minutes prior to departure and the journey time from Folkestone to Calais is 35 minutes. Follow the green arrows and don't forget to check the information screens and listen out for service announcements.
Continue your journey
You will stay with your car for the duration of the journey, so sit back and relax. Once you arrive at your destination, simply drive off the carriage and continue your journey.
Looking for self-drive ski holidays? - Click here
- Arrive early or late and be placed on the next available shuttle
- Dedicated check-in and Priority boarding – sail past the queues
- First on and first off, hit the road before the rest
- Free access to the exclusive FlexiPlus lounge offering complimentary refreshments**.
What our clients are saying
"We loved the Eurotunnel FlexiPlus option. I'll definitely book that with you again, it made a huge difference to just get on the next train and not be stressing as we raced across France to Calais."
MINIBUS, PET, OR EXTRA VEHICLE…
A Eurotunnel le shuttle crossing with complimentary FlexiPlus upgrade is valid for a vehicle with up to 9 passengers including driver. Supplements will apply for additional vehicles, for camper vans and minibuses (10 -17 passengers including driver and non-car based vans e.g. transits), for trailers and for pets as follows:
Additional Eurotunnel le shuttle crossing with complimentary FlexiPlus upgrade (price per vehicle return): +£215
Campervan/minibus standard (non-FlexiPlus) crossing (supplement per vehicle return): Peak +£38 / Off peak no extra charge (non-FlexiPlus)
Pet supplement (price per pet return): +£41
Trailer supplement (return): Peak +£162 / Off peak +£137
Read more about self-drive ski holidays
ADVANCE PASSENGER INFORMATION (API)
Please call Eurotunnel on 0330 123 3207 before you travel to provide API for all passengers. Failure to do this will result in delays at the terminal.
The UK government have now introduced Exit Checks at all ports and airports. These checks will entail gathering information on the identity of every person leaving the country, at their point of departure.
In order to comply with this new legislation you must provide Eurotunnel with your travel documentation (i.e. passport, identity card, group passport etc.) details in advance of travel to the Continent to speed up your journey through the Folkestone terminal. The information required from each customer travelling will be:
• Date of birth
• Document type
• Document number
• Issuing state
• Expiry date
If customers do not supply their passenger information in advance of travelling, they may be stopped at check-in and asked to add their API to the booking before continuing with their journey.
You can call the Eurotunnel Contact Centre on 0330 123 3207 where one of their team will add travel information for you.
Opening hours: Mon-Fri 08:00-19:00, Sat 09:00-17:30, Sun 09:00-16:30.
* Please note that, due to high levels of traffic over the Half Term period, Availability of the FlexiPlus service will be extremely limited for travel on Friday 12th/Saturday 13th February (Folkestone-Calais) and Saturday 20th/Sunday 21st February (Calais-Folkestone). Please contact our office for more information if you are looking to take advantage of the Eurotunnel FlexiPlus service during this period.
We will still have standard tickets available for these dates; however, space books up fast so please make sure you request your preferred dates and times early to avoid disappointment.
** The FlexiPlus Lounge is open daily from 06:00 to 22:00. For vehicles over 1.85m the FlexiPlus lounge is prohibited due to safety reasons caused by the location of the high space lanes, Eurotunnel welcomes you to use the newly renovated passenger terminal, situated before the border controls.
FlexiPlus upgrade is not available to minibuses, camper vans, or cars towing a trailer or caravan, and LPG (Liquefied Petroleum Gas) and dual powered vehicles (i.e. vehicles fitted with an LPG tank as an alternative fuel) cannot be accepted for transport by Eurotunnel Le Shuttle.