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Les Terrasses d'Hélios | Erna Low


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The Original Ski Holiday Since 1932

Les Terrasses d'Hélios

Accommodation Features: 
Family Friendly
Ski to Door
Swimming Pool
Spa Facilities
Pet Friendly
Accommodation Features: 
Family Friendly
Ski to Door
Swimming Pool
Spa Facilities
Pet Friendly

The 5* residence Les Terrasses d'Hélios offers 119 warm and cosy apartments located in a quiet spot amongst the trees and directly on the slopes so guests can enjoy fantastic ski-to-door access.

Guests benefit from a range of facilities which include an indoor heated swimming pool, sauna and hammam.  There is also the added convenience of a small supermarket and ski hire shop on site as well as the daily bakery delivery service (payable locally).

Les Terrasses d'Hélios is situated just outside the main resort, with shuttle buses operating up until 6pm each day and a bus stop is located outside the residence.  After this time the residence runs its own private shuttle bus service between 6pm and 11pm for access to further shops, bars and restaurants in the centre of Flaine.


Apartment 2 Bedroom Apartment For 6 People Standard (50 Sq m)

Living room with one sofa bed and one pull-out bed (recommended for children), one double and one twin bedroom.

Number of bedrooms: 2

Apartment 1-Bedroom Apartment For 4 People Standard (35 Sq m)

Living room with double sofa bed and one twin bedroom.

Number of bedrooms: 1

Apartment 3-Bedroom Apartment For 8 People Standard (75 Sq m)

Living room with double sofa bed, one double and two twin bedrooms, two showers, one bath and two toilets.

Number of bedrooms: 3

Apartment 2-Bedroom Apartment For 6 People Superior (60 Sq m)

Living room with one sofa bed and one pull-out bed (recommended for children), one double and one twin bedroom.

Number of bedrooms: 2

Features and Amenities

  • Fully equipped kitchen with oven, dishwasher, fridge, coffee machine, kettle, toaster, microwave oven, induction hobs
  • Bath or shower room with hairdryer and separate WC
  • Balcony or terrace
  • Free basic Wi-Fi access available in reception area and apartments
  • Television with national and international channels
  • Beds with duvets made on arrival and towels provided.
  • End of stay cleaning (except kitchen and dishes) and a cleaning kit are included.
  • Covered parking available on request (payable locally)


Les Terrasses d'Hélios 74300 - Flaine

Reception opening times

Every day, 24 hours a day. Please note: subject to change, please contact the residence before your arrival. Arrival key handover time week’s holiday: 17h00 Departure key handover time week’s holiday: 10h00 Arrival key handover time short holiday: 14h00 Departure key handover time short holiday: 17h00*

Refundable deposit

€300 per apartment. Payable on arrival and returnable on the day of departure after inventory.

Tourist tax

Approx €3 per person per day. Free for children under 18. Payable on site.

Available on loan

Socket protector, hair dryers, iron and ironing board, bed gate, board games, books (subject to availability)

Bed linen - Yes

Beds made on arrival free of charge.

Towels - Yes

Two bathrobes per apartment included. Bathroom linen provided free of charge.

Laundry facilities - Yes

Fee applies.

End of stay cleaning - Yes

Free end of stay cleaning, except the kitchenette and dishes. Kitchen cleaning kit included. Mid-week cleaning available for an additional fee.

Internet access - Yes

Free basic Wi-Fi access available in reception and apartments. High speed Wi-Fi also available (for a more comprehensive service – downloads, streaming etc.) to be requested upon arrival (payable locally).

Car Parking

Covered parking available €84/week and 17€/day

Additional Information

Pets welcome Permitted on presentation of a rabies certificate €65/animal/week €10/animal/day (stays of 1 to 6 nights). Near day nursery available. Fee applies.

Advice & Guides

Jane and Richard from our office headed out to France for a contracting event last week and decided to take advantage of the situation by going to visit a newly renovated hotel in Flaine and to ski for a day in the glorious sunshine too. We arrived... Read more

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Feefo reviews



"Great location with lovely views. Ski in, ski out. High standard of accommodation."

Mr Kirk, Flaine

Jane from Erna Low

"Great feedback thank you."



"Good location but Erna Low booked ski hire and lessons elsewhere which was a surprise! Location of apartment worst possible as it overlooked noisy service road."

Jane from Erna Low

"Thank you for the feedback. We are always able to make special requests for the location of the apartment (quiet, south facing etc.) so I have made a note on your client record for any future bookings and if possible it would be great if you could remember to mention it too. As I wrote following your service comment, the ESF ski school is available from the Terrasses d'Helios except for complete beginners so I am really sorry if this was not explained to you. The ski hire shop in the residence was unable to compete with our Skiset prices so we trust that you were able to use the free shuttle service to get your ski equipment. I hope this information helps and thanks again for the time you have taken to give us this information. Kind regards, Jane. Managing Director.



"An excellent base for a ski break - the apartment was very fresh and clean, the receptionists were friendly and helpful, and being able to order fresh bread and pastries for breakfast was a nice touch. Great ski in, ski out location (but also well served by the resort bus). I thought that the ski lockers, spa, pool and restaurant were also very good. I would definitely return to the Helios. It is well located, being slightly outside Flaine Foret, but still within a short distance of the main slopes."

Jane from Erna Low

"Thanks for the feedback, it's great for other clients thinking about booking the Helios apartments in Flaine. Kind regards, Jane Bolton. Managing Director.



"Very pleasant apartments with good facilities although Kitchen was a bit small, and the lack of an oven meant we were limited in what we could cook."

Martin, UK

Jane from Erna Low

"Thanks for the feedback Sam.  Kind regards, Jane Bolton. Managing Director.

Current weather

Snow data

Temperature: -5°

Piste data

Piste information: Resort is closed for the season

Lower snow depth: 0cm

Upper snow depth: 0cm

Lift information

Lifts in total: 67

Data last updated on 2017-04-28

Snow report information from SkiClub.

Historic weather

3 people viewed this in the last 24 hours

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